About Us

Who we help

We help Cape Town homeowners and tenants get a broken appliance assessed and, where it makes sense, repaired. When something like a washing machine or fridge stops working properly, the first question is usually the same: is this worth fixing, and what will it take?

What we focus on

We focus specifically on household appliance repairs — washing machines, tumble dryers, dishwashers, fridges, freezers, ovens, stoves, and hobs. That’s the whole focus, so assessments are handled by someone who deals with these specific faults regularly rather than as one of many unrelated jobs.

Why customers contact us

Most people get in touch after an appliance stops doing something it’s supposed to — not heating, not draining, not cooling, or simply not switching on. Before deciding to replace an appliance, it’s usually worth having it looked at, since a lot of common faults come down to a single worn or failed part.

How the repair process works

You tell us what appliance is giving you trouble and what it’s doing. We arrange a time to assess it, explain what’s causing the fault in plain terms, and let you know what a repair would involve before any work goes ahead.

Honest assessments

Not every appliance is worth repairing. Where a repair genuinely isn’t worth it — because of the fault, the appliance’s age, or the cost involved — we’ll say so directly rather than pushing a repair that doesn’t make sense for you.

Cape Town, specifically

We work with households across Cape Town. Appliance issues are stressful enough without added uncertainty about who’s coming, when, and what it will cost to find out what’s wrong — so we try to keep that part simple.